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How Face Masks Can Affect Communication

How Face Masks Can Affect Communication

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Jul 23, 2020

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Dr. Ryan Whitaker

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3 Min Read

In response to the current pandemic, many of us are wearing face masks in public places. For people with a hearing loss, this introduces unique challenges: muffled voices, the inability to see mouths and visual speech cues, and the need for extra volume in their hearing aids.

Muffled Voices

Face masks have been shown to decrease the intensity of speech by approximately 10 dB. That is a significant reduction in the volume of a human voice.

In public places, such as retail stores or restaurants, the issue is often compounded by plexiglass shields and other background noise. These conditions make it difficult to communicate even for normal hearing individuals.

Inability to See Mouths and Visual Speech Cues

For the hard of hearing, seeing the mouth move during speech is an important part of listening.

Some people actually read lips, but for most people with a hearing loss, it is less lip reading and more an assistive strategy to help better understand speech.

Visual cues from the mouth and lips help to distinguish, for example, the word "pot" from "cot." Additionally, facial expressions help provide contextual and emotional information that is often lost with a mask.

The Need for Additional Hearing Aid Help

Muffled voices and masked mouths result in a need for better hearing. Our clinic has found that it is helpful for our hearing aid patients to create a special setting, or "program," within their existing hearing aids for this purpose.

This special setting often has both increased overall volume as well as a directional microphone pattern to help amplify the voice of the speaker without amplifying too much of the competing ambient noise in the environment.

Sometimes, wireless microphones that can transmit to hearing aids are also helpful in difficult listening situations.

The Most Trusted Team of Hearing & Balance Doctors

Our clinic, Hearing & Balance Doctors, is staffed entirely by doctors of audiology who are specially trained to help improve communication even in difficult circumstances. Call us today for a free consultation: (435) 688-8991.

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Request a Callback

Quite often, it’s the simple questions and concerns that hold us back. If you’re hesitating due to a lack of information, or if you’d like to talk with a member of our team, please don’t hesitate to reach out! We’re here to help with questions, concerns, or comments you have. 

St George, UT

Santa Clara, UT

Hurricane, UT

Cedar City, UT

Richfield, UT

Henderson, NV

Mesquite, NV

Las Vegas, NV

Request a Callback

Quite often, it’s the simple questions and concerns that hold us back. If you’re hesitating due to a lack of information, or if you’d like to talk with a member of our team, please don’t hesitate to reach out! We’re here to help with questions, concerns, or comments you have. 

St George, UT

Santa Clara, UT

Hurricane, UT

Cedar City, UT

Richfield, UT

Henderson, NV

Mesquite, NV

Las Vegas, NV

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“It’s very difficult to describe. These hearing aids quickly became very dear friends! They have completely changed my irritations & sadness at not being able to hear well, to an absolute blessing…and my family is grateful as well. It was hard for them because they were always having to remember to talk LOUD and be asked to repeat…frequently!”

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+5

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“It’s very difficult to describe. These hearing aids quickly became very dear friends! They have completely changed my irritations & sadness at not being able to hear well, to an absolute blessing…and my family is grateful as well. It was hard for them because they were always having to remember to talk LOUD and be asked to repeat…frequently!”

Julie

Hearing Health Stories

Hear What Our Patients
Have To Say

+5

1000+ Happy Patients

“It’s very difficult to describe. These hearing aids quickly became very dear friends! They have completely changed my irritations & sadness at not being able to hear well, to an absolute blessing…and my family is grateful as well. It was hard for them because they were always having to remember to talk LOUD and be asked to repeat…frequently!”

Julie

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