Patient Stories
At Hearing & Balance Doctors, our patients aren't just clients—they're partners in care.
Through real stories, discover why individuals from all walks of life trust our team to guide them on their journey to better hearing and balance. From personalized treatment plans to compassionate support, our patients choose us because we listen, we care, and we deliver results that improve lives.
“You will never regret it.”
I first realized there was a problem when I felt like I was missing out. I had no fears or concerns before contacting Hearing and Balance Doctors. My first impression was that I could hear so much better. Hearing aids have made such an impact that I can’t live without them. We have moved out of state and miss the service the clinic provided terribly. If you are concerned about your hearing, you will never regret visiting.
Marion M
“If you're thinking about your hearing its probably safe to say you've got a problem so just do it, get tested.”
My hearing loss snuck up on me, and eventually I began to realize I was unable to keep up with conversations in group settings or in noisy environments. When I finally recognized my need, I was ready to get help, and Hearing and Balance Doctors made the transition to hearing aids easy. They walked me through testing, assessment, and guidance to choose the aid I needed. Wearing my hearing aids is now a daily routine. I put them on each morning and they simply improve my hearing.
The experience was easy and efficient. If you're thinking about your hearing, it's probably safe to say you've got a problem, so just do it, get tested.
Steven S
“Odds are you will be able to hear again, especially what your children say to you as they are walking away from you.”
I first realized something was wrong with my ears when my wife was not happy with me. I was concerned, but I hoped I would be able to hear her again. My first impressions of Hearing and Balance Doctors were that they are too good at what they do. They bring back the young in you. Odds are you will be able to hear again, especially what your children say to you as they are walking away from you.
Les L
“Please go. You have nothing to lose. ”
I first realized something was wrong with my hearing when the television sound had to be turned up. I was not sure what to expect before contacting Hearing and Balance Doctors, but it was love at first sight. They explained everything to me and left no question unanswered. I love my hearing aids and feel so uncomfortable without them. It took me about a week to adjust. To anyone concerned about their hearing, please go. You have nothing to lose.
Donna D
“Go. Restore what you didn’t know you have lost.”
I only realized something was wrong with my hearing after my wife kept telling me I wasn’t listening to her. When I visited the doctor at Hearing and Balance Doctors, I found out I had lost much of the upper and some mid tones. Turns out my wife was correct—I wasn’t hearing her higher-pitched voice! I didn’t have big concerns beforehand since I could hear a lot going on, but it’s very important to hear your lovely wife.
My first impression was that the clinic was professional and friendly with the best equipment to help with hearing loss. Since getting hearing aids, I am able to hear and understand more conversations and enjoy music more. They always keep appointments on time and painless and are courteous, friendly, and professional. If you are concerned about your hearing, go. Restore what you didn’t know you have lost.
Tracy S
“Go for it”
I first realized something was up with my ears when I had trouble hearing with background noise. Before contacting Hearing and Balance Doctors, I was concerned about the cost of devices, but my first impression was that they were very professional. Wearing hearing aids has been mostly good and my favorite thing about working with the clinic is how professional they are. If you are concerned about your hearing, go get a check up.
Diane S
“Go! And go early as the results are better than if you wait until it is a serious problem ”
I developed tinnitus around age 45. It was more of a nuisance than a concern, but it got me to an audiologist early on. I just wanted an audiologist who was familiar with managing high end digital hearing aids, and I was quite pleased to find this at Hearing and Balance Doctors. My first impressions were that everyone was friendly, pleasant, and competent. Without hearing aids, I am quite deaf, but they allow me a normal life. The clinic is competent and available whenever needed. I would tell anyone who is concerned about their hearing to go, and go early, as the results are better than if you wait until it is a serious problem.
Jeff S
“Go for it. You won’t know if it’s worth it till you try.”
My husband’s voice was getting quieter, and I had taken on a role that required me to listen and counsel others, so I decided to address my hearing sooner rather than later. I was concerned about my very sensitive ears and worried hearing aids would be uncomfortable, especially since elderly family members refused to wear theirs despite the benefits. When I first came to Hearing and Balance Doctors, I felt an instant connection. Dr. Whittaker’s grandfather was one of my professors at BYU, and every staff member I’ve worked with is top notch.
Now, I’m glad I have hearing aids. They’re one of the first things I put on each morning, and I like the Bluetooth feature. My favorite thing about the clinic is their availability—if I have an issue, I know Dr. Whittaker will be in Hurricane on Wednesday, and I can make an appointment even that day. For anyone concerned about their hearing, I’d say, “Go for it.” You won’t know if it’s worth it till you try, and there’s a grace period, which is a plus.
Melody M
“I would, (and have never hesitated), to encourage anyone to go and "hear" what the possibilities would be to help their lives be so much clearer and refreshing.”
I started noticing my hearing challenges about seven years before I got hearing aids. When I first came to Hearing and Balance Doctors, I felt that they were totally focused on my situation, listened to me, and respected my thoughts and opinions. If I hadn't gotten hearing aids, my life would be constantly irritating and frustrating—and anyone around me would feel the same because I would either be repeatedly asking, "What did you say?" or just stop trying to listen. Over the years, I have learned to trust them. My wellbeing has always been their priority. One of my favorite things is that once I purchased my hearing aids, all of my six-month check-ups were covered by the clinic.
I never hesitate to encourage anyone to visit and "hear" what the possibilities are to help their lives be so much clearer and refreshing.
Julie Karen G
“Go early—as early as you first suspect a problem. The sooner you address the issue, the better the long-term outcome. Do not wait! ”
I first realized something was wrong when I kept asking people to repeat themselves, and it was frustrating. I was anxious to find help, not fearful, and my first impression of Hearing and Balance Doctors was very positive, with efficient staff and doctors who truly listened. Hearing aids have become essential to me, just like glasses—without them, everything is out of focus, and it's both dangerous and discouraging. They are vital for my mental, emotional, and spiritual health so I can hear music, laughter, and stay part of the conversation. The included service and follow-up make the experience even better. My advice is to go early—as soon as you suspect a problem. The sooner you address it, the better your long-term outcome.
Jerrold B
“The doctors take the time to explain everything that is happening with my hearing and what and why I need to do to keep improving my hearing.”
I started having a hearing issue in the early 1970s, with my biggest concern being how it would affect the safety of others during my law enforcement duties. I was also worried about having to ask people to repeat themselves and seeing their frustration. When I first visited Hearing and Balance Doctors, I was skeptical at first, but the doctors took the time to explain everything that was happening with my hearing and what I needed to do to keep improving. Wearing hearing aids has improved my life considerably, though I am still getting used to them and finding the best volume adjustments.
If you are concerned about your hearing, I would absolutely recommend visiting the clinic.
Victor L
“Go and go the sooner the better. ”
I first realized I had a hearing challenge when I was not capturing the nuance communication in my classroom anymore. I was missing things, and, as a teacher, this was no good. Before contacting Hearing and Balance Doctors, I was concerned about the expense of hearing aids and the perceived stigma. My first impressions were excellent because I knew a couple of people on the team, so I was at ease and felt I would get honest and complete feedback.
Wearing hearing aids has impacted my life tremendously. It’s a game changer. There are still a couple of environments in which I cannot function well, and I do have to ask people to repeat, but overall, I’m still in the game. My favorite thing about working with the clinic is how they clean and fine-tune my aids and work me in at the earliest convenience. I also feel like everyone is on the same page as far as what the office is trying to accomplish. To anyone concerned about their hearing and considering a visit, I say go and go the sooner the better.
Cort R
“I have full confidence in their professionalism. ”
I realized my hearing was going bad when my wife kept telling me to turn down the volume on the TV. I was concerned that Hearing and Balance Doctors would not be able to help improve my hearing loss, but my first impression was that they were very professional and knowledgeable. I can't live without my hearing aids now and would struggle to get along in any situation where speech is involved. All the staff are very professional and really want to do what is right for you. I would tell anyone concerned about their hearing to make an appointment to have their hearing checked because I have full confidence in their professionalism.
Kenneth T
“Don’t be ashamed that you need them; this is not just about you, but about everyone around you, especially those you love.”
While Julie spent a lot of her time focusing on her husband’s hearing loss, it wasn’t until she accompanied him on a visit to the clinic that she discovered it wasn’t just him who was struggling.
“I was accompanying my husband because he had an appointment, which was a blessing because the Dr. could tell I needed help as well and immediately helped me, along with helping my husband.”
Like many others, she didn’t recognize the first sings of hearing loss at the beginning, but over time she could recognize the distinct changes in her hearing.
“It was a gradual thing over the past few years. I was frequently having to ask someone to repeat what they said. It was annoying, irritating and becoming more of a big concern.”
Visiting a clinic for the first time can be scary, but Julie was immediately put at ease, adding “They sincerely cared, were very competent professionally and were very, very willing to work with us to find the best solutions for our problems.”
Hearing aids have made a huge impact to her life. When asked to describe her experience, she is lost for words.
“It’s very difficult to describe. These hearing aids quickly became very dear friends! They have completely changed my irritations & sadness at not being able to hear well, to an absolute blessing…and my family is grateful as well. It was hard for them because they were always having to remember to talk LOUD and be asked to repeat…frequently!”
“Don’t be ashamed that you need them; this is not just about you, but about everyone around you, especially those you love. We ‘highly’ recommend Hearing and Balance Doctors because they are an exceptional combination of competent professionals with the umbrella of kindness. They have carefully, patiently and respectfully listened to every question and concern I’ve ever had (and I have certainly had my share) and have always been so attentive to help when it’s been needed. I’m speaking from almost 7 years of experiences with them!”
Julie
“Life is so much better, not only for me but also everyone around me”
“I worked in management and sales in my job. My customers and employees noticed that I had real difficulties in communicating with them and finally realized that it was me not being able to hear and understand what was being said not only the conversations but in meetings and even on the phone!
I was really missing out on what was actually happening so many times. I couldn’t remember people’s names and it was very difficult to do my job or even enjoy my family and friends, all due to my bad hearing!
I had previously tried several different brands and types of hearing aids since the 1980s. My biggest concern was that my hearing even with hearing aids was not really improving enough to help me.
I never realized how much the hearing and balance doctors could change all that with the advanced features and knowledge in equipment that they had!
After I tried the hearing aids with the hard plastic earpieces and the clarity of the sounds was hearing, I was simply amazed!
Hearing aids have made my life better in so many ways, most of all at home and with people as I can actually hear and understand so much more and not having to have everyone repeat or shout every word just for me to be a part or understand what is happening and being said!
Life is so much better, not only for me but also everyone around me!
I would advise anyone that is suffering hearing loss and living through what I went through, to do themselves a huge favor and go to hearing and balance and give the doctors a chance to show them what they showed me!
They have a new life to learn about and everything to gain in so many ways that they have been missing out on for so long!”
Ken
“Very nice people that helped me to hear more.”
Becky’s hearing began to affect her day-to-day life as she became “frustrated when trying to teach young children.”
She soon noticed how friendly the team where, commenting that we are “very nice people” that “helped me to hear more.”
Becky
“Since working with them, I do not expect or require others to repeat what they have said.”
“I’ve always been particular about monitoring my hearing since part of my career was working with the hearing impaired in the public schools. I want to maximize my reception of what is spoken around me and stay connected with others.
“Hearing & Balance Doctors are very professional and knowledgeable.
“Since working with them, I do not expect or require others to repeat what they have said. This can be most annoying when one must repeat “everything” to others.
“Do not waste any time having your hearing checked. You need to stay connected with others.
“Your ears need the stimulation to keep whatever residual hearing you now have. Conversations should be easy and casual, not partially understood and confusing.”
Claire
“Don’t hesitate, get checked, and stop suffering!”
Hearing loss is often called the invisible condition. Because of that reason, it takes people a long time to notice the first signs and it is often the friends and family who pick up on it first.
For Ferdinand, his wife was starting to get concerned and she eventually “asked me to get my hearing checked!”
However, his biggest concern was “the cost and wondering how much improvement there would really be.”
Any fears or worries he had soon disappeared as the whole team “were clear and patient and thorough.”
His life changed in many ways, but the biggest difference was to his life, where his “marriage became more loving and enjoyable!”
He has a simple message to others, “Don’t hesitate, get checked, and stop suffering!’
Ferdinand
“Dr Leukenga was quite professional and knowledgeable.”
“Many years ago, I knew I was getting hard of hearing. I previously had a hearing aid, so I had no fears about visiting Hearing & Balance Doctors.
“Dr Leukenga was quite professional and knowledgeable. Hearing aids are a must-have. If you need them get them.”
Gerald
“knowledgeable, professional and helpful.”
Jean first realized she had a problem “years ago, when I started having tinnitus.”
Her first worry was that she “might not be able to get rid of the tinnitus.” However, she was soon impressed by the staff at Hearing & Balance Doctors who were “knowledgeable, professional and helpful.”
Now, she can “hear better in groups, on the phone and even watching TV.”
She believes that Hearing and Balance Doctors “will definitely help you” and encourages others to take action early.
Jean
“I wear them from the moment I get up until I go to sleep … my life would be so much more challenging without them. I believe they are essential for my emotional and mental health, as well as for the relationships that matter to me.”
“I’ve had tinnitus for decades. When getting a hearing test, the doctor had me try on some loaner devices and I was shocked to have my tinnitus reduced. Things have gotten worse since then, but the devices keep improving.
“I was anxious to improve my hearing. I had previously purchased Beltone hearing aids, but they were not keeping up with my hearing loss. My wife had to repeat herself frequently, I listened to the tv at volumes that hurt other people’s ears, even with those devices, and I wanted the best possible sound reinforcement available. Dr. Luekenga was able to provide that…
“Hearing & Balance Doctors were very professional – I was particularly interested in how the large staff interacted with each other to provide the best possible experience.
“Hearing provides richness to life. With my top-of-the-line product music sounds better, I can hear the sounds of being outdoors, and with a remote mic I can listen to tv at a volume that works for me without making others uncomfortable.
“I wear them from the moment I get up until I go to sleep … my life would be so much more challenging without them. I believe they are essential for my emotional and mental health, as well as for the relationships that matter to me.
“There is a qualitative difference in the standard of care offered by H&B versus big box stores … they take the time to listen, to fully understand what’s happening, and to find the best solution.
“And they provide excellent follow-up service in the years that follow a purchase. I recommend them without hesitation.”
Jerry
“They acted professional and told me why I need I certain type of hearing aid”
“I was an instructor at the DA TC in Kaysville Utah in heavy-duty diesel mechanics. When my students said, Mr. Allred cannot you hear that squeal? I said no.
“Then I realized my hearing was affecting my ability to work with my students. Therefore, I went looking for a hearing aid to help me in my occupation.
“I was not afraid to go to the hearing doctors. They explained to me what I needed and gave me the choice of what I wanted to do.
“I felt they knew what they were talking about, they acted professional and told me why I needed a certain type of hearing aid.
“They have helped me a great deal. I am able to talk with people and hear what they are saying to me. I do not have to feel embarrassed and say, ” what did you just say to me.”
“I would say go for it. They will not embarrass you. They will give you a chance to make your decision on the type of hearing aid you want and would be the best for you.”
JJ
“They were professional, knowledgeable and helpful.”
“My hearing loss became apparent after a hearing test which indicated that I was beginning to have some loss at high frequencies.
“I had prior experience with hearing loss as my wife had been a patient for about 5 years.
“They were professional, knowledgeable and helpful. I would highly consider being tested and listen to the advice that is received.”
John
“Information is always good, and they will not pressure you into anything you are not prepared to do.”
“I was concerned that I was going for help too soon and would feel foolish or spend money needlessly.
“I thought I would be taken advantage of and would be sold an expensive product that I didn’t really need. However, they listened to me and were very caring.
“I can hear conversations without constantly asking friends or family to repeat or guessing what was said to me. I can understand dialogue when watching TV or attending
“Information is always good, and they will not pressure you into anything you are not prepared to do.”
Mary
“Hearing & Balance Doctors have been the most accommodating, compassionate and caring professionals I could ask for. They have been the answer to many questions I have had regarding my well-being. I can’t thank them enough.”
“Several years ago, I punctured my eardrum. I knew at that moment I would have trouble hearing in that ear again.
“I let it slide for several months/years until I realized there could be help somewhere. I was having dizziness and needed answers to my problems, so I made an appointment, after my Medical Dr. referred me, to a hearing specialist. I was diagnosed with an inner ear infection which contributed to my dizziness.
“After weeks of therapy, I purchased hearing aids which alleviated the problem immensely. After about 3 years, I felt a hearing loss in my right ear, and it was happening rapidly.
“I made an appointment with the Hearing & Balance Center where I received excellent attention to my hearing problems. They referred me to the Ear Nose & Throat specialists, where we ran several tests on the bone structure, blood circulation, etc.
“After finding I had lost the hearing in my right ear, I was fitted with a hearing aid in my left ear only.
“Since that time, my hearing is much more tolerable and has been much easier to accept life’s challenges. If I were asked how I feel about my loss of hearing, I would have to say it’s not anything I would wish upon anyone, but, when it happens, please get help as soon as possible.
“Hearing & Balance Doctors have been the most accommodating, compassionate and caring professionals I could ask for. They have been the answer to many questions I have had regarding my well-being. I can’t thank them enough.
“At first, I thought they were only interested in selling me hearing aids. But they seemed to know exactly what was needed for me to improve my hearing and improve my lifestyle to where I was comfortable around crowds, etc.
“They have made it possible for me to hear when I would have missed many conversations, etc.
“Please, go, get tested, and be as thorough as possible in your description of your concerns. Be patient, they will analyze you correctly.”
Merrill
“My hearing is back and balanced in both ears.”
Vernon’s one-sided hearing loss affected many aspects of his life and he often found himself turning his head to listening to the other person speak.
He had heard of us through his wife who is a fellow patient, adding “I know she was happy with them.”
After treatment for his hearing loss in one year, he has now achieved what he didn’t think was possible, saying “my hearing is back and balanced in both ears.”
He encourages others to “check them out by visiting.”
Vernon
“Go talk to them.”
Mara believes her hearing loss may have started in her youth.
She recalls, “I missed words to songs on the radio. I struggled in school. As a young adult, I struggled understanding what people said as we were driving.” Mara was left feeling very frustrated. “I missed so much dialogue,” she says.
Eventually, her hearing challenges became too much to cope with. Mara approached Hearing & Balance Doctors with one major concern. “My biggest concern was and still is missing what’s being said in group settings or on the job,” she explains. “I was concerned I could not keep doing my job as a medical receptionist, as hearing through the phone was difficult.”
Mara found lots of reassurance at her first appointment from her audiologist. “I appreciated how he discussed different hearing devices,” she says. “He suggested Bluetooth aids.”
Mara’s hearing is much better now and says her new devices have “helped tremendously.” She encourages others to make an appointment at Hearing & Balance Doctors, saying, “Go talk to them and find out what your hearing help options may be.”
Mara
“You can decide not to purchase, but the evaluation is totally worth it.”
I first realized I had a hearing problem at age 30. Forty-five years later, and after numerous hearing aids, I am doing as well as ever thanks to Hearing and Balance Doctors. My main concern was the limited support for the aids after purchase, but adding the cost of regular support solved this. My first impression was that they were pleasant, professional, and comprehensive. I love my phone calls going directly into my aids, and I am finally comfortable using the phone after many years. The professionalism from reception to the doctors is unmatched.
I would tell anyone concerned about their hearing to visit, have an exam, get the hearing test, and carefully listen to their recommendations. You can always decide not to purchase, but the evaluation is totally worth it.
John H
“Definitely would recommend this facility!”
I first realized I had a hearing challenge 15 years ago. I had no fears or concerns before contacting Hearing and Balance Doctors. My first impression was how caring everyone was and that all procedures were explained thoroughly. The staff is competent and knowledgeable. I definitely would recommend this facility to anyone concerned about their hearing.
Joanne P
“Go!”
I first realized something was wrong with my hearing when I had difficulty in the event of an emergency. My first impression of Hearing and Balance Doctors was great, and I appreciate their great attention to patients. Hearing aids have brought significant improvements, though there is still room for improvement. If someone is concerned about their hearing and considering a visit, I would say, go!
John H
“For me, it has been worth the cost. Your mileage may vary.”
I felt handicapped because, in most cases, I had incomplete understanding of what people were saying to me. I was doubtful of any benefit before contacting Hearing and Balance Doctors, but my first impressions were of competence and thoroughness. I can't do without my hearing aids now; although far from perfect, they go a long way to help me understand others. For me, it has been worth the cost, and I appreciate that they take care of device maintenance.
Ronald B
“I have recommended Richard and Hearing and Balance.”
I first realized something was wrong with my hearing when I was missing the punch lines of jokes and it was really hard to hear at church or in noisy environments. I had no fears before contacting Hearing and Balance Doctors because I was referred there, and Richard got me hearing aids. My first impression was excellent. The hearing aids have impacted my life wonderfully. I appreciate their expertise and the trial period. I have recommended Richard and the clinic to others.
Judy B
“Go see them”
My dad has had hearing problems since the Korean War, so I'm happy we could get help. I went to a doctor's appointment with him at Hearing and Balance Doctors, and we both had hearing tests. The experience was amazing, and everyone there is courteous. My dad hears so much better now. If you are concerned about your hearing, go see them.
Deanna F
“Do it. Once you get used to them you will hear much better.”
My hearing loss happened slowly over a long period, so there was no exact moment when I realized something was wrong. At first, I didn’t feel my hearing was that bad, but when I noticed myself saying "what" more and more, I became concerned. Everyone at Hearing and Balance Doctors was friendly, although I was still a little skeptical at first. Now with hearing aids, I can hear and my grandkids are understandable. The clinic is very professional. If you are concerned about your hearing, do it. Once you get used to hearing aids, you will hear much better.
Denice H
“You need that appointment, you need to know what is going on with your hearing. Call me and I'll go with you.”
Right after covid, I realized something was wrong with my hearing when I cried because I couldn't hear my husband speaking to me. I was concerned that I might not be able to wear hearing aids, but when I arrived, the smiles on everyone’s faces told me I was at a good place. The “happy docs” really do take care of your every hearing need. Now, with my hearing aids, I can hear the telephone and my husband's voice and feel like a human again. When I can't hear, I feel alone in a quiet place, a strange feeling, so I want those "ears" in right away.
If you’re worried about your hearing, you need that appointment. You need to know what is going on with your hearing. Call me and I'll go with you.
Diane M
“Go get a test and open up your world to sounds you might have been missing. Trust the Dr's to help you regain your hearing and confidence.”
After a plane trip my ears were clogged, so I "popped" them. I still had pain and knew I must see a doctor. I had a hearing test and was diagnosed with tinnitus. I was concerned that wearing a hearing aid meant I was old, but the staff at Hearing and Balance Doctors were very helpful and helped me realize I needed hearing aids to have a healthy life. I wear them every day now and can hear and understand conversations I was missing before. Everyone is there to help you live a better life. I would say, go get a test and open up your world to sounds you might have been missing. Trust the doctors to help you regain your hearing and confidence.
Angelo g
“They don't pressure you at all and take care of all your needs and questions.”
I lived with my hearing problem for quite a while before I finally went to the doctor to check it out. I didn't have any preconceived fears and really didn't know what to expect. Hearing and Balance Doctors were very thorough and kind, answering all my questions. Dr. Whitaker is so kind and patient. With hearing aids, life is so much better - I have Meniere's, so my hearing in my left ear was very bad, but now I can hear everything.
I would say to anyone concerned about their hearing to check them out. They don't pressure you at all and take care of all your needs and questions.
Pamela Y
“Go get a check up.”
I first realized something was up with my ears when I had trouble hearing with background noise. Before contacting Hearing and Balance Doctors, I was concerned about the cost of devices, but my first impression was that they were very professional. Wearing hearing aids has been mostly good and my favorite thing about working with the clinic is how professional they are. If you are concerned about your hearing, go get a check up.
Anonymous
“Don't wait.......go right away.”
More than 30 years ago, my hearing became so bad that I knew I had to do something, especially when I couldn't hear well enough to understand someone sitting right next to me. I had tried numerous solutions, so I had no concerns and was ready to give Hearing and Balance Doctors a try. They were thorough and very knowledgeable, which gave me confidence. Wearing hearing aids has made me more confident in group settings, and my favorite thing about working with the clinic is how knowledgeable they are.
Don't wait if you’re concerned about your hearing—go right away.
Joseph R
“Don’t delay. There’s no reason to not use a non-obtrusive device if it can make your daily life a little easier, particularly as we age.”
I first realized something was up with my ears when my doctor told me that my “hesitated responses” were not memory related, but more likely a hearing issue. I had no preconceived fears before contacting Hearing and Balance Doctors because my hearing was what it was, good or bad. My first impression was that they were professional, and my initial hearing exam went as expected. Wearing hearing aids has made close-up conversation much easier, though there hasn’t been a huge impact on my daily life otherwise. My favorite thing about working with them is my confidence in the accuracy of their diagnosis and what they say. If someone is concerned about their hearing, I would say don’t delay. There’s no reason to not use a non-obtrusive device if it can make your daily life a little easier, particularly as we age.
Ralph H
“Do it and see the difference hearing aids make.”
About 20 years ago, I admitted to myself that I may have a hearing problem when I couldn't hear what people were saying and got into trouble when people assumed I knew things I didn’t. It gradually worsened, and when I finally had the insurance coverage to fix it, I did. My concern was whether hearing aids would totally solve the problem, but my first impression of Hearing and Balance Doctors was that everyone was very friendly, helpful, and professional. The hearing aids changed my life for the better. My favorite thing about the clinic is the friendly, smiling faces and the solutions that really helped.
If you are concerned about your hearing, do it and see the difference hearing aids make. Be aware that nothing will replace fully functional ears, but it's the best help available to get back your normal life.
Mary G
“If you think your hearing is going, it most likely has, so get your hearing test! ”
About 6 to 8 months ago, I realized I was using my husband as my "interpreter" all the time. I kept asking him what people said, or asking others to speak up or come closer, and the TV was always so loud he would tell me to turn it down. After awhile, I realized I probably wasn't hearing well. I didn't believe I really had a hearing issue and thought for sure Hearing and Balance Doctors would tell me everything was fine. I was so wrong.
The office staff and audiologists were so helpful and kind, and really made me understand what it means to hear well. Hearing aids have impacted everything around me—I can hear my husband's voice, which I apparently hadn't heard clearly for a while, and now I notice all the noises around me, like running water and alarms. It was a strange adjustment, but such a positive one. If you think your hearing is going, it most likely has, so get your hearing test! I appreciate that the clinic really cares about you hearing well and wants you to have the best hearing devices you can afford. They give you all the information to make an informed purchase.
Mary G
“I love my hearing aids”
I realized my hearing was not a great problem, but I love that I’m not missing as much of someone’s conversation as I was. My first impression of Hearing and Balance Doctors was very good, and they are easy to work with. My hearing aids help at church and when I’m in the car. I would say to anyone concerned about their hearing that I love my hearing aids.
Mary K
“GO! You will be so happy!”
I first realized I might have a hearing challenge when I kept having people repeat what they said. I had no worries before contacting Hearing and Balance Doctors, and my first impression was that everyone was so kind and patient. Now with hearing aids, I hear so much better and can enjoy so much more when I talk with my grandchildren. They want you to hear and will do all they can to make that happen. If you are concerned about your hearing, GO! You will be so happy.
Julie A
“There is nothing to worry about. The test does not hurt in any way. Only can help.”
Hearing loss is a slow happening, and I couldn't point to an exact moment when it started, but once the new aid was in place, what a world of difference it made. I became aware of how much I had been missing. I had no concerns about reaching out to Hearing and Balance Doctors, as I believed they could only help. From the start, everyone was friendly, helpful, and took the time to explain how they would test for hearing loss. I have been wearing aids for a long time and can hear a lot better now. I don't have to turn the TV up as loud. My favorite thing about working with the clinic is how friendly and helpful they are, always answering all my questions. To anyone concerned about their hearing and considering a visit, I’d say there is nothing to worry about. The test does not hurt in any way and can only help.
Joe H
“I would encourage them to go as soon as possible.”
I have had ringing in my ears for as long as I can remember and noticed it was extremely loud when I was getting a migraine. My first impression of Hearing and Balance Doctors was that everyone was pleasant, knowledgeable, and thorough. When I wear hearing aids, my tinnitus is almost completely gone, but even more importantly, I do not get migraines anymore. This was a very unexpected outcome, and it has been life-changing—I used to have three-day headaches two or three times a month, and they were becoming worse. My favorite thing about working with the clinic is that they remain kind and patient. I would encourage anyone concerned about their hearing to go as soon as possible.
Maria B
“Go for it. Hearing loss can lead to other problems.”
I have tinnitus, so sometimes my mind blocks it out and other times it doesn’t. It can be loud or not. My fears before contacting Hearing and Balance Doctors were about wearing bulky aides and becoming dependent on them. My first impression of the clinic was that everyone was kind and thorough. My favorite part was the testing room where there is total silence.
If you are concerned about your hearing, go for it. Hearing loss can lead to other problems.
A
“You will find the Doctors easy to talk to and they can solve your hearing problems.”
The Veterans Administration alerted me to my hearing loss. I needed a repair on my hearing aids, and the VA chose Hearing and Balance Doctors to help me. My first impression was that they are very smart people who wanted to help me solve my hearing aid problem, and they did! My doctor went out of his way to get my hearing aid fixed quickly. You will find the doctors easy to talk to and able to solve your hearing problems. They are all very experienced and easy to work with.
John G
“I think they would be doing the right thing. ”
I started having a problem with ringing in my left ear and wanted to address the problem and monitor my hearing loss. My biggest concern was the constant ringing and if there was anything I could do to treat the problem. I thought the people at Hearing and Balance Doctors were actually as concerned as I was. My favorite thing is the amount of time the doctor and associates actually spend with you and discuss your issues. If someone is concerned about their hearing and considering a visit, I think they would be doing the right thing.
Manuel W
“Doesn't cost anything to get a hearing test...why not get an exam! ”
More than 20 years ago, I decided to have my hearing checked. Since then, I have updated my hearing aids over time and am very pleased with the results. My first impression of Hearing and Balance Doctors was that they were very professional, offering various options and test trials with different products. They have always been very responsive and helpful. With hearing aids, I am able to hear much more, and most importantly, my wife is much happier.
If you are concerned about your hearing, it doesn't cost anything to get a hearing test—why not get an exam!
Anonymous
“Visit! Missing out on great doctors, and an improved quality of life once you get your hearing aids.”
I was too young to remember the exact moment I realized something was up with my hearing, but I just knew I heard way better when I finally got my first hearing aids. My first impression of Hearing and Balance Doctors was great. Laura has been the most kind and caring hearing aid specialist I've ever had. Hearing aids have greatly improved my life and my hearing. I wear them whenever I leave the house, and it helps me interact with others. My favorite thing is how easy my appointments are, and I always enjoy doing the hearing test.
If you are concerned about your hearing, visit. You're missing out on great doctors and an improved quality of life once you get your hearing aids.
Eduardo C
“Find out what is wrong and what your options might be. ”
I just knew something wasn't right with my ears one day. Before contacting Hearing and Balance Doctors, I had some concerns about cost, but that turned out not to be an issue. My first impression was that everyone was caring and concerned, and the testing was very revealing. Every person who works at the clinic views patients as individuals and truly cares about your well-being. Hearing aids have become essential to my daily life, and I always put them in first thing in the morning and take them out last at night. If you are concerned about your hearing, find out what is wrong and what your options might be.
Margaret D
“Just do it!”
For me, it was about acceptance and comfort when I first noticed something was up with my ears. I had no concerns before contacting Hearing and Balance Doctors. My first impressions were that everyone was friendly, patient, and very knowledgeable. Hearing aids have enabled me to hear others, which has made a big difference. My favorite thing about working with the clinic is their friendliness and knowledge—they know the best product for you. If you are concerned about your hearing and considering visiting, just do it!
Suzanne N
“They are experts in their field and can determine whether hearing aids will enhance your quality of life.”
I first realized I might have a hearing challenge when I couldn’t hear my students’ responses in class and began experiencing bothersome ringing in my ears. I also had difficulty hearing my wife and other women’s voices. I had no real fears before contacting Hearing and Balance Doctors, since I went with my wife to her appointment and decided I should see if my own hearing could be helped. The doctor was very personable, and the staff is great.
Hearing aids have restored my ability to hear many frequencies of sounds I had been missing. If you’re concerned about your hearing, they are experts in their field and can determine whether hearing aids will enhance your quality of life.
Terry L
“There’s nothing to be concerned about. It’s worth taking care of your hearing.”
My hearing loss was gradual, so I don’t really remember the moment I first noticed something was wrong. I didn’t have any real concerns before contacting Hearing and Balance Doctors. I was willing to accept hearing loss and follow the doctor’s advice. My first impression was that it was a professional, friendly office with friendly doctors and staff. Wearing the hearing aid is a slight inconvenience, but you get used to it pretty quickly. There’s nothing to be concerned about, and it’s worth taking care of your hearing.
Jeffrey L
“Just do it!”
I first realized I might have a hearing challenge when I was missing out on conversations, especially in groups. I had no fears before contacting Hearing and Balance Doctors because my husband had already been a patient, so I knew about their care and concern. My first impression was that they were very thorough and focused on follow-up. My hearing aids have made it possible for me to hear quite well in most situations, so I don't miss out on important information. My favorite thing about working with the clinic is their attention to detail and follow-up.
Sandra G
“give them a try”
I realized many years ago that I had a hearing challenge. I had no concerns before contacting Hearing and Balance Doctors, and my first impression was that they were impressive. The clinic has been friendly and professional, and using hearing aids has significantly impacted my life. If someone is concerned about their hearing, I would tell them to give them a try.
Frank T
“Go early—as early as you first suspect a problem. The sooner you address the issue, the better the long-term outcome. Do not wait! ”
My family told me for years I was not hearing them. I could hear them, but thought they were mumbling because I could not make out all their words. As a Fortune 500 top executive, I grew nervous about not hearing at meetings, so I would arrive early and sit in the middle of the table. When I couldn't hear, I found myself tuning out and getting stressed, especially at Board meetings where I had to ask people to repeat themselves. It became a lot of work just trying to hear, and it made me tired. By the time I moved to the Las Vegas area, I already had hearing aids, but my initial concern was that people would notice them and think I was no longer at the top of my game.
My first impression of Hearing and Balance Doctors was very positive—they are a good group of people, very nice, helpful, and flexible. With hearing aids, I can hear much better and spend far less energy trying to listen. I do not drop out of conversations as much and I am more confident in both professional and casual situations. My favorite thing about working with them is how flexible and easy to work with everyone is. I’d tell anyone: get your hearing loss addressed. If you need hearing aids, others already know you need them, so make your life easier and start hearing confidently again.
Brett P
“Any reservations about the care and treatment received will be removed during the first visit. ”
I first realized I might have a hearing challenge when communicating with my wife became difficult. Before contacting Hearing and Balance Doctors, I was concerned about how severe my hearing problem was. My first impression was that everyone was very friendly, professional, and confident in caring for my individual needs and concerns. The hearing aids have made a huge difference in hearing and understanding conversations, which has allowed for better communication. My favorite thing about working with the clinic is the personalized care and confidence in their professionalism. If you have any reservations about the care and treatment you’ll receive, they will be removed during your first visit.
Greg E
“They listen, they care, and they help! ”
I first realized I had a hearing challenge a few years after retiring from running a plant nursery, when my granddaughters started laughing at my responses to their questions. They told me my answers didn't make sense and kept testing me, which confirmed I wasn't hearing them correctly. Before contacting Hearing and Balance Doctors, I thought I was too young and too vain for hearing aids. At first, I saw the clinic as a place for old folks, and I didn’t think I fit in.
Hearing aids have been a game changer, especially with ones that fit my needs. The group at the clinic, especially Dr. Luekenga and his team, bend over backwards to make you comfortable and listen to your concerns. I had visited another group before, but they were rude and dismissive, especially about my budget. With this clinic, they listen, they care, and they help.
Sharon B
“You will feel so much better when you leave their office than when you entered it.”
I knew I had a problem with my hearing for a few years but did nothing about it because I thought it wasn't that bad. My doctor recommended Dr. Whitaker at Hearing and Balance Doctors, and I trusted his judgment. I was tired of lousy hearing. If you want to have a high quality of life you have to find out it is no big deal to fix it.
My first impression was fantastic. My hearing increased substantially immediately, and I knew right away I needed to buy the product. Now, I can hear almost everything I need to hear, and realizing that adds value to my life. Dr. Whitaker is a great ear doctor. He is concerned about the patient's concerns, like is the volume loud enough. You can ask anything you want and get your questions answered. I would tell anyone concerned about their hearing that you will feel so much better when you leave their office than when you entered it.
Douglas D
“Let Hearing & Balance make adjustments, they are incredibly easy to work with and not pushy. They want you to be completely satisfied and will work hard to make that happen.”
I realized I was having difficulty hearing about eight years ago. Not only could I not hear as well, but I was having difficulty understanding what was being said. I had already spent a great deal of money on hearing aids, so as my hearing loss worsened, I worried about the financial increase each time I tried to fix the problem. At first, I did not feel the hearing aids from Hearing and Balance Doctors were worth the price to replace what I had and was set on not purchasing new ones.
I tried on two occasions to return the hearing aids because I couldn't see a difference compared to what I was currently wearing. Dr. Luekenga was determined to work with me, make adjustments, and ensure that I would not only hear better but actually understand what was being said. Volume was not the issue for me, clarity was. They are patient, address all concerns, and never make you feel like you're wasting their time. I would highly recommend trying them for at least 45 days and letting them make adjustments. They are incredibly easy to work with and not pushy, always wanting you to be completely satisfied.
Sherrie H
“Go”
I have worn hearing aids for 15 years or so, but I went to Hearing and Balance Doctors for troubles with vertigo and dizziness. I had no concerns beforehand because I was recommended by my other doctors. My first impression was that they were very professional. My favorite thing about working with the clinic is their professionalism. I can't live without my hearing aids now. If you are concerned about your hearing and considering visiting, my advice is: go.
David F
“They are so concerned about me at all times and willing to check and adjust my devices regularly. They are so pleasant to be around”
LuJeane has struggled a lifetime of hearing loss concerns. Over time, she learned to adapt and camouflage herself in certain situations.
“I have had problems hearing since I was very little. I learned to read lips as a defence. I think I missed out on a lot of important words in a conversation that would have been so helpful.
“Once I got my first hearing aid, I was so glad to have a better sound of life. I still rely on reading lips, but not as much.
“As time has progressed my hearing has become poorer, but I still am grateful for what hearing I do have and for those who have helped me continually adjust my hearing instruments to the best advantage.
While it is a big step investing in hearing aids, LuJeane was keen to see how they would help her.
“I had no fears about hearing technology; just curiosity about all the tools available to help me. They work so well.”
When she visited Hearing and Balance Doctors, she was impressed with the thorough process that is involved in a hearing assessment.
“The first thing they did was help me with a balance problem I was having in my head. Once this was solved the hearing corrections helped a great deal.
“Initially I had a hearing aid insert fitted to cut out many sounds I did not need to hear. It was easy to insert. I think that is what I miss most about my current device.
“Currently I am thoroughly enjoying having my hearing aid connected to my cell phone. I am able to hear my calls so very clearly. I wish my whole world were as clear.
While hearing aids have made a huge difference to LuJeane’s life, LuJeane understands that not everyone wants to visit an audiologist and urges others to take action now rather than later.
“I would tell them to see a specialist – especially like Dr Whitaker or Lukenga – who will assess their problems and be able to solve their needs. “And not put it off. I would tell them that these men are concerned about me at all times and willing to check and adjust my devices regularly. Also, they are so pleasant to be around and seem to feel concerned about me personally.”
LuJeane
“It’s life-changing and it opens the world back up”
The moment I first realized that I was struggling to hear was when I was not able to hear my spouse.
Upon visiting Hearing & Balance Doctors, I found them super friendly and knowledgeable, instantly making me feel comfortable. The difference to my life now that I can hear is “night and day” – I can hear my partner and the television now. My advice to you if you have a hearing challenge would be to definitely see an expert to get tested and get devices if necessary. It’s life-changing and it opens the world back up. I would rate my experience as 10 out of 10.
Jonathan
“Just go for it”
While it took Richard a while to discover he had a hearing loss, one of the initial warning signs was “when someone is talking to you and you cannot understand what they are saying without reading their lips.”
He had no preconceived beliefs before visiting Hearing and Balance Doctors, but her only worry was “can they help?”
Upon visiting Hearing and Balance Doctors, soon any worry he had disappeared as his first response was that they were “professional” and “seem to know what they are doing”.
There are many facets of his life which were put on hold as a result of his hearing loss but the main key difference he notes is “the wife doesn’t have to shout at me.”
He encourages anyone else to “just go for it” and would recommend Hearing and Balance Doctors to anyone.
Richard
“She was impressed by how “knowledgeable” and “kind” the whole staff were. This left a lasting impression on her and she knew she was in the right place”
Hearing loss affects people in different ways.
While it took Richard a while to discover he had a hearing loss, one of the initial warning signs was “when someone is talking to you and you cannot understand what they are saying without reading their lips.”For Lynsi, it began to affect her day-to-day life as she was “experiencing a balance issue, feeling dizzy or lightheaded & having difficulty walking a straight line.” This became an uncomfortable sensation for Lynsi and she was keen to know the answers why she was experiencing these symptoms. While she wasn’t nervous to approach Hearing and Balance Doctors, she was impressed by how “knowledgeable” and “kind” the whole staff were. This left a lasting impression on her and she knew she was in the right place.
When asked what she would say to someone who is concerned about their hearing, she says “The hearing & balance tests can give you a diagnosis but ultimately the results are still devastating.”
Lynsi
“The doctors and staff at Hearing and Balance are amazing and will help you every step of the way.”
Mackenzie spent her lifetime saying “pardon” and “what?”, often using excuses to cover up her hearing loss. However, as time went on, it was beginning to affect her day-to-day life and she was missing out on life and, in particular, her daughter.
“My daughter was two years old, and I couldn’t understand what she was saying. Everyone around me knew exactly what she was saying and what she needed.
“It was really frustrating for both of us. lt was heartbreaking that I couldn’t meet her needs because I couldn’t hear/understand what she was saying.”
By this point, her hearing had deteriorated so much, and she was concerned that even with a hearing aid she wouldn’t be able to hear clearly.
Immediately, when she walked through the door at Hearing and Balance Doctors, she felt at ease and thought that we were “very caring and listened to my concerns.”
There have been many ways in which hearing aids have impacted Mackenzie’s life, but most of all it has impacted her relationship with her daughter.
“My hearing aids have had a huge positive impact on my life. I can now hear everything my daughter is saying and can meet her needs.”
“It is a comfort to know that I can carry on a conversation and really hear what the person is saying.”
She has one simple message for others:
“Don’t wait another day get hearing aids as soon as you can!!! They are truly life changing. The doctors and staff at Hearing and Balance are amazing and will help you every step of the way.”
Mackenzie
“I was very impressed with their concern and desire to meet my needs.”
My biggest concern/problem has been hearing aids “plugging up”. Over a period of 25+years I have had about 10 hearing aids, that were worthless. The explanation was I have sweaty ears.
My biggest concern was keeping them open/working. The solution presented by the previous provider was to keep filters in my shirt pocket.
When visiting Hearing and Balance Doctors, I was very impressed with their concern and desire to meet my needs.
Hearing aids have had a positive impact on my life, and I am no longer avoiding communication environments.
I would highly encourage others to make an appointment and visit Hearing and Balance Doctors.
Russ
“Get a check-up, I would highly recommend Hearing & Balance!”
Stan’s journey to better hearing began typically with denial as he didn’t want to believe that he had a hearing loss.
Out of curiosity, he decided to visit an audiologist, however, it wasn’t the result he was expecting, which he says, “was kind of a slap in the face of reality.”
His immediate worry was “how much more of a hearing loss will I have”.
While it can be difficult to take the first step, he was very pleased with the service at Hearing and Balance Doctors as the whole team were “very helpful, kind and friendly.”
He would recommend hearing aids to anyone and since having them fitted he has “been able to be more involved in conversations” and doesn’t have to guess what people are saying.
Stan wants others to have the same life-changing moment and says, “Get a check-up, I would highly recommend Hearing & Balance!”
Stan
“Hearing & Balance Doctors are the best”
“I was having balance problems and I thought it might be my ears.
“I don’t wear hearing aids yet, but my husband does, and it has made our lives much more enjoyable. Hearing & Balance Doctors are the best!
“You won’t be sorry; you will be glad you got tested.”
Claudia
“Just go. It’s worth it.”
David Jordan has suffered from a lifetime of hearing loss concerns. From “bursted eardrum” to “ringing in the ear”, overall, he found that hearing loss and damage was his “biggest concern.”
Upon his visit, he found the whole experience to be excellent as there were “friendly and helpful doctors who seemed to really know their stuff.” He has one final comment – “Just go. It’s worth it.”
David
“Impressed with their concern and level of attentiveness.”
While there may have been many signals to Dean’s poor hearing over time, it wasn’t until he noticed he was “missing conversation in a group and not hearing TV audio.”
Like many others, he was skeptical of hearing aids and wondered “would hearing aids really help?”
However, soon after he had a positive impression of Hearing & Balance Doctors and was “impressed with their concern and level of attentiveness.”
Dean
“I never realized how recluse I had become because of my hearing loss. I felt people were talking about me. It made me feel bad. I love my hearing aids.”
“My hearing loss came on slow I didn’t realize I lost hearing until I noticed I had tinnitus in my right ear.
“After that, I told my Doctor at the VA and they gave me a hearing test and said yes you have hearing loss. Nothing else came of it.
“I just dealt with it until my Mom passed away. She had good things to say about her hearing Doctor, so my sister set up an appointment for me and I’m so grateful.
“I never realized how recluse I had become because of my hearing loss. I felt people were talking about me. It made me feel bad. I love my hearing aids.”
“There was only one thing that held me back at first. I was afraid of the cost and they worked with me!”
“Hearing aids have improved my life tremendously” “Do it! Get Tested.”
Diane
“Don’t hesitate. It’s worth your time and money.”
“I worked with loud equipment for many years and knew my hearing was being damaged. It got to the point where my health Doctor told me I should see a hearing aid specialist. I did and it has been a big help to my hearing ability.
When he came to Hearing & Balance Doctors, he was treated with the delicate he needed and his hearing changed massively, adding “Don’t hesitate. It’s worth your time and money.”
Fred
“Hearing aids have made my life better in all surroundings”
When Gordon first came to terms with his hearing challenges, he was stuck in two minds over “expense compared to being able to hear better.”
While he was concerned about “affording the cost” he was very impressed with the staff and thought that they were “very professional.”
Hearing aids have “made life better in all surroundings” and Gordon believes everyone should get their hearing checked to “have a better life.”
He would rate Hearing and Balance doctors as 10/10.
Gordon
“The whole team were very kind and concerned.”
At first Janice was “very scared” and found that eventually she was “unable to communicate.”
She had “no worries or concerns” as she was referred by Dr. Jones. The first thing she noticed was that the whole team were “very kind” and “concerned.”
While Janice was worried at first, he was proud with his choice and recently has referred friends on to Hearing & Balance Doctors, adding “I recently referred my neighbor Trish Walleen to you. I believe that she has an appointment this week in Mesquite.”
Janice
“Good in their service, very professional.”
When Janice was first faced with her hearing challenge, she didn’t know what to do. Soon, after she visited Hearing and Balance Doctors, where we helped to discover the root cause of her concerns.
“The first time I went I was told that I was doing well but that I was missing the higher sounds that wouldn’t be missed.”
While it can be at first intimidating visiting a clinic, Janice was impressed with the service and thought that we were “good in their service, very professional.”
Janice M.
“The professionals at H&B Doctors will treat you with respect and respond to all your questions as they work with you to determine the most appropriate system.”
“I was about 6 years old and had been sick with measles and chickenpox when I realized the severity of my hearing loss.
“I’ve worked with ear doctors and audiologists most of my life, so I had no preconceived fears, but I was very impressed with the service I received and the information I was given.
“I had never been exposed personally to a “hearing system” before.
“They have made it possible to access educational opportunities and to have worked in a variety of jobs during my life.
“When you are fitted with the appropriate hearing system, your world is going to open for you.
“The professionals at H&B Doctors will treat you with respect and respond to all your questions as they work with you to determine the most appropriate system.”
Louise
“Dr. Whitaker is wonderful, and I highly recommend him. I feel so comfortable with him and he provides excellent service.”
“Initially, I noticed I had trouble hearing co-workers at meetings. It made my job more difficult, and I felt less effective on my job. Now that I am retired, I greatly appreciate being able to hear when I am socializing.
“My physician recommended Hearing & Balance Doctors. I was concerned about the cost, but the service is so wonderful, and I was able to use my Care Credit account.
“The first thing I noticed was that they are very customer-focused. They spent a lot of time with you, answer all your questions, and the office staff are very polite.
“I cannot imagine not having hearing aids, I would not be able to enjoy all my activities if I was struggling to hear.
“Dr. Whitaker is wonderful, and I highly recommend him. I feel so comfortable with him and he provides excellent service.”
Marcia
“It has probably saved my marriage”
“It was kind of a slow process of realizing that I was saying “what” a lot and not hearing conversations as well in group settings.
“What held me back for so long was the notion that hearing aids were big and noticeable sticking out of your ears.”
There was one thing that stood out at Hearing & balance Doctors for Marilyn, which was “the kindness, understanding and patience in explaining the problem and all the options.”
Hearing aids have changed Mariyln’s life in many ways, but the biggest change is the impact it has had on her personal life as it has “probably saved my marriage.”
This is because, overtime “it became a real problem not being able to hear my husband in normal conversation.”
“Absolutely get tested and give them a chance to explain the options.”
Marilyn
“Give them a chance to see if they can help you. I’m sure they can.”
It was over ten years ago that Mike first came to terms with his hearing challenge.
Just like anyone would, her first thought was “who are they and are they reliable?”
With curiosity in mind, she was pleasantly surprised as the whole team were “very friendly and seemed concerned and willing to help.”
Now, he sees us as a valuable partner and even goes as far to say, “without them I’d be lost and not able to effectively communicate.” While a lot of people are often stubborn to do take action, Mike has one message for others in his position, “Give them a chance to see if they can help you. I’m sure they can.”
Mike
“The doctors are very thorough; they took their time to answer all of my questions. They are very patient and friendly.”
“I was constantly asking friends to repeat themselves over time.
“The doctors are very thorough; they took their time to answer all of my questions. They are very patient and friendly.”
“I can now hear conversations and the TV clearly now.
“Don’t wait any longer. It is well worth your time and money.”
Nicole
“They are exceptionally well-trained and offer only the most up to date methods.”
“I have always had my hearing checked regularly. But when Dr. Lukenga matched hearing aids to my minimal loss at that time it was indeed a moment of surprise and realization over the sharpness and “detail” I had grown accustomed to…
“I am the granddaughter of a State Superintendent at a School for the Deaf, and my mother and her sisters were raised in that environment and became leaders in the field of deaf education. I have always watched for signs of decline in my hearing.
“The first thing I noticed about Hearing & Balance Doctors was that they are exceptionally well-trained and offer only the most up to date testing methods, AI assisted programming and best appliances for their patients.
“I also noticed that the help, compassion and skill of all of the H&B professionals is unequalled.
“Hearing aids have changed my life by sharpening and clarifying speech mostly. The devices contain great features which work with my ears and my lifestyle.
“If I had one thing to say to someone in my position, I’d give them the telephone number and tell them to call for a hearing test done correctly.”
Priscilla
“They were interested in my problem”
“I am 92 years old, and I realized about 20 years ago that I was having a problem hearing conversation when in large groups with a lot of background noise.
“When I visited Hearing & Balance Doctors, I was impressed as they were interested my problem.”
Ronald has one simple message for others in his position, “Go.”
Ronald
“The staff at Hearing & Balance Doctors were very knowledgeable and professional.”
“I initially didn`t like the idea of hearing aids, I put it off for a long time but then realized that I really needed them.
“The staff at Hearing & Balance Doctors were very knowledgeable and professional.
“Hearing aids are now allowing me to hear more of the things that I didn`t even realize that I was not hearing. I would recommend that you go to Hearing and Balance for an evaluation.”
Steven
“I feel more confident hearing instructions and instructions”
Suzanne remembers the first moment she recognized she needed to do something about her hearing as she recalls, “couldn’t hear clearly.”
Often, it takes people a while to do something about their hearing. However, when Suzanne came to Hearing & Balance Doctors she noticed how “understanding” and “thorough” we were.
Looking back on how hearing aids have changed her life she “feels more confident hearing instructions and conversations” and “would recommend” us to anyone.
Suzanne
“My conversations are better”
Although James was aware of his hearing loss, he put off treatment because he was skeptical if hearing aids would help him.
Recalling the early days of his hearing challenges, James says, “I slowly began to realize that I was not understanding speech as well as before, especially my wife’s conversations. It was discouraging, but I ignored it for a long time thinking that there was no help for it.”
At that time, his views on hearing aids were quite negative based on word of mouth. “I had heard negative comments about hearing aids and I know a few people who have them and don’t wear them. I was initially not inclined to get help,” says James. “I was not convinced that hearing aids were actually effective. I thought that some products were a scam.”
Prior to coming to Hearing & Balance Doctors, James had already visited another audiologist. That encounter was not very successful. He explains, “I had previously visited an audiologist in another state who fitted me with aids and charged a lot of money. They were not effective and mostly sat in a drawer.”
However, as James’s hearing continued to decline, he decided to seek help once again. This time, James discovered how effective and life changing hearing healthcare can be.
“Hearing & Balance Doctors completely changed my mind about the technology and potential effectiveness of modern hearing aids,” says James. “At Hearing & Balance Doctors, I was favorably impressed by the test, the detailed explanations, the professionalism of Dr. Lukenga and his staff.”
James’s new hearing aids are a huge success. “I wear my new aids consistently and they have improved my ability to understand speech. My conversations are better,” he says. “My wife notices immediately when she talks to me and I haven’t put them on in the morning. They have improved my life.”
Now a believer in hearing healthcare, James has no hesitation in encouraging others to make an appointment. “Anyone who suspects hearing problems should consult with Hearing & Balance Doctors. There is no initial commitment, so give them a try. They may really be able to help,” he states. “They have always been immediately helpful when I have had a question, needed adjustment, or anything.”
