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Admitting I couldn’t hear was one thing, but agreeing to wear hearing aids was another. I tried the less expensive units from the internet but they were uncomfortable and offered limited support. The Dr’s and staff at Hearing and Balance made it simple. They have educated, instructed snd supported me every step of the way. From the moment I put in the hearing aids I knew I had made the right decision.
New to the area, I was in need of a new ear hook or tube for one of my hearing aids. Dr. Ryan Whitaker was my choice. I bought my replacement part from his office and set up an appointment for further diagnosis of my current state of hearing loss. The testing and results were prompt and Dr. Whitaker was very thorough in his explanation of findings. But for my hearing condition, “conductive hearing loss”, I was referred to a local ENT who I thought could perform this surgery in the inner ear to correct that type of loss. So long story short, he couldn’t and referred me to yet another doctor 2-1/2 hours north who could. I thought he’d be my last stop prior to any further examination and was hoping to get set up for this inner ear surgery. After the second referral, I did receive a call from the surgeons office but I decided at that point to wait until January 2022 to continue my quest for something better but not without risk as opposed to hearing aids. So come January I’ll be seeking out this inner ear surgery once again.
My experience at Hearing & Balance Doctors was very positive. Their office is very clean & welcoming. My first interaction was with Zach, he helped me with the Balance portion of the exam. Zach was very friendly & professional, and made me feel at ease.
The Hearing and Balance Doctors and staff have always been exceptionally courteous and accommodating.
Next I met with Dr Gehmlich, she was also very friendly & professional, and made me feel totally at ease.
This is the kind of service everyone should receive, and it was a pleasure to meet them, and I would recommend this office & staff to anyone without hesitation!
By the way, I passed all my tests with flying colors, and am grateful for that.
Thank you!
Richard S
They answer all of my questions. They are anxious to resolve any issues I have. They are friendly and considerate in all aspects. It has always been a positive experience when I visit their offices.