Hearing & Balance Doctors

Patient Stories

Why Patients Choose To Partner With Hearing & Balance Doctors

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“Don’t be ashamed that you need them; this is not just about you, but about everyone around you, especially those you love.”

While Julie spent a lot of her time focusing on her husband’s hearing loss, it wasn’t until she accompanied him on a visit to the clinic that she discovered it wasn’t just him who was struggling.

“I was accompanying my husband because he had an appointment, which was a blessing because the Dr. could tell I needed help as well and immediately helped me, along with helping my husband.”

Like many others, she didn’t recognize the first sings of hearing loss at the beginning, but over time she could recognize the distinct changes in her hearing.

“It was a gradual thing over the past few years. I was frequently having to ask someone to repeat what they said. It was annoying, irritating and becoming more of a big concern.”

Visiting a clinic for the first time can be scary, but Julie was immediately put at ease, adding “They sincerely cared, were very competent professionally and were very, very willing to work with us to find the best solutions for our problems.”

Hearing aids have made a huge impact to her life. When asked to describe her experience, she is lost for words.

“It’s very difficult to describe. These hearing aids quickly became very dear friends! They have completely changed my irritations & sadness at not being able to hear well, to an absolute blessing…and my family is grateful as well. It was hard for them because they were always having to remember to talk LOUD and be asked to repeat…frequently!”

“Don’t be ashamed that you need them; this is not just about you, but about everyone around you, especially those you love. We ‘highly’ recommend Hearing and Balance Doctors because they are an exceptional combination of competent professionals with the umbrella of kindness. They have carefully, patiently and respectfully listened to every question and concern I’ve ever had (and I have certainly had my share) and have always been so attentive to help when it’s been needed. I’m speaking from almost 7 years of experiences with them!”

– Julie

Alisa B patient story
Alisa B patient story

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“Life is so much better, not only for me but also everyone around me”

“I worked in management and sales in my job. My customers and employees noticed that I had real difficulties in communicating with them and finally realized that it was me not being able to hear and understand what was being said not only the conversations but in meetings and even on the phone!

I was really missing out on what was actually happening so many times. I couldn’t remember people’s names and it was very difficult to do my job or even enjoy my family and friends, all due to my bad hearing!

I had previously tried several different brands and types of hearing aids since the 1980s. My biggest concern was that my hearing even with hearing aids was not really improving enough to help me.

I never realized how much the hearing and balance doctors could change all that with the advanced features and knowledge in equipment that they had!

After I tried the hearing aids with the hard plastic earpieces and the clarity of the sounds was hearing, I was simply amazed!

Hearing aids have made my life better in so many ways, most of all at home and with people as I can actually hear and understand so much more and not having to have everyone repeat or shout every word just for me to be a part or understand what is happening and being said!

Life is so much better, not only for me but also everyone around me!

I would advise anyone that is suffering hearing loss and living through what I went through, to do themselves a huge favor and go to hearing and balance and give the doctors a chance to show them what they showed me!

They have a new life to learn about and everything to gain in so many ways that they have been missing out on for so long!”

– Ken

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“We loved the friendliness and the concerns for our hearing problems”

Whether it’s the sounds of the birds tweeting in the morning or the whistling of the wind, there are many things that those with hearing loss miss out on.

For Larry and Nema, they “didn’t like not being able to hear their grandson.” When they came to that realization, they knew that they needed to do something about it.

However, the first step was not easy. They hadn’t heard too many positive things about hearing aids and were reluctant to invest.

When they visited Hearing and Balance Doctors, their opinions on hearing aids soon changed as they loved the “friendliness and the concerns for our hearing problems.”

Now, looking back on their results from hearing aids they can “hear much better” and “our neighbors don’t have to hear our TV because we didn’t realize how loud it was.”

Since then they have already recommended so many others to Hearing and Balance Doctors and encourage all of their friends to approach us.

– Larry & Nema

Alisa B patient story

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“They are so concerned about me at all times and willing to check and adjust my devices regularly. They are so pleasant to be around”

LuJeane has struggled a lifetime of hearing loss concerns. Over time, she learned to adapt and camouflage herself in certain situations.

“I have had problems hearing since I was very little. I learned to read lips as a defence. I think I missed out on a lot of important words in a conversation that would have been so helpful.

“Once I got my first hearing aid, I was so glad to have a better sound of life. I still rely on reading lips, but not as much.

“As time has progressed my hearing has become poorer, but I still am grateful for what hearing I do have and for those who have helped me continually adjust my hearing instruments to the best advantage.

While it is a big step investing in hearing aids, LuJeane was keen to see how they would help her.

“I had no fears about hearing technology; just curiosity about all the tools available to help me. They work so well.”

When she visited Hearing and Balance Doctors, she was impressed with the thorough process that is involved in a hearing assessment.

“The first thing they did was help me with a balance problem I was having in my head. Once this was solved the hearing corrections helped a great deal.

“Initially I had a hearing aid insert fitted to cut out many sounds I did not need to hear. It was easy to insert. I think that is what I miss most about my current device.

“Currently I am thoroughly enjoying having my hearing aid connected to my cell phone. I am able to hear my calls so very clearly. I wish my whole world were as clear.

While hearing aids have made a huge difference to LuJeane’s life, LuJeane understands that not everyone wants to visit an audiologist and urges others to take action now rather than later.

“I would tell them to see a specialist – especially like Dr Whitaker or Lukenga – who will assess their problems and be able to solve their needs.

“And not put it off. I would tell them that these men are concerned about me at all times and willing to check and adjust my devices regularly. Also, they are so pleasant to be around and seem to feel concerned about me personally.”

– LuJeane

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“It’s life-changing and it opens the world back up”

The moment I first realized that I was struggling to hear was when I was not able to hear my spouse.

Upon visiting Hearing & Balance Doctors, I found them super friendly and knowledgeable, instantly making me feel comfortable.

The difference to my life now that I can hear is “night and day” – I can hear my partner and the television now. My advice to you if you have a hearing challenge would be to definitely see an expert to get tested and get devices if necessary. It’s life-changing and it opens the world back up. I would rate my experience as 10 out of 10.

– Jonathan

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“Just go for it”

While it took Richard a while to discover he had a hearing loss, one of the initial warning signs was “when someone is talking to you and you cannot understand what they are saying without reading their lips.”

He had no preconceived beliefs before visiting Hearing and Balance Doctors, but her only worry was “can they help?”

Upon visiting Hearing and Balance Doctors, soon any worry he had disappeared as his first response was that they were “professional” and “seem to know what they are doing”.

There are many facets of his life which were put on hold as a result of his hearing loss but the main key difference he notes is “the wife doesn’t have to shout at me.”

He encourages anyone else to “just go for it” and would recommend Hearing and Balance Doctors to anyone.

– Richard

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“I never realized how recluse I had become because of my hearing loss. I felt people were talking about me. It made me feel bad. I love my hearing aids.”

My hearing loss came on slow I didn’t realize I lost hearing until I noticed I had tinnitus in my right ear. After that, I told my Doctor at the VA and they gave me a hearing test and said yes you have hearing loss. Nothing else came of it. I just dealt with it until my Mom passed away. She had good things to say about her hearing Doctor, so my sister set up appointment for me and I’m so grateful.

I never realized how recluse I had become because of my hearing loss. I felt people were talking about me. It made me feel bad. I love my hearing aids.

There was only one thing that held me back at first. I was afraid of cost and they worked with me!

Hearing aids have improved my life tremendously

Do it! Get Tested.

– Diane

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“She was impressed by how “knowledgeable” and “kind” the whole staff were. This left a lasting impression on her and she knew she was in the right place”

Hearing loss affects people in different ways.

While some may notice they can’t engage in conversations like they used to, others may find that they struggle to hear their grandkids speaking to them. For Lynsi, it began to affect her day-to-day life as she was “experiencing a balance issue, feeling dizzy or lightheaded & having difficulty walking a straight line.”

This became an uncomfortable sensation for Lynsi and she was keen to know the answers why she was experiencing these symptoms. While she wasn’t nervous to approach Hearing and Balance Doctors, she was impressed by how “knowledgeable” and “kind” the whole staff were. This left a lasting impression on her and she knew she was in the right place.

When asked what she would say to someone who is concerned about their hearing, she says “The hearing & balance tests can give you a diagnosis but ultimately the results are still devastating.”

– Lynsi

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“The doctors and staff at Hearing and Balance are amazing and will help you every step of the way.”

Mackenzie spent her lifetime saying “pardon” and “what?”, often using excuses to cover up her hearing loss. However, as time went on, it was beginning to affect her day-to-day life and she was missing out on life and, in particular, her daughter.

“My daughter was two years old, and I couldn’t understand what she was saying. Everyone around me knew exactly what she was saying and what she needed.

“It was really frustrating for both of us. lt was heartbreaking that I couldn’t meet her needs because I couldn’t hear/understand what she was saying.”

By this point, her hearing had deteriorated so much, and she was concerned that even with a hearing aid she wouldn’t be able to hear clearly.

Immediately, when she walked through the door at Hearing and Balance Doctors, she felt at ease and thought that we were “very caring and listened to my concerns.”

There have been many ways in which hearing aids have impacted Mackenzie’s life, but most of all it has impacted her relationship with her daughter.

“My hearing aids have had a huge positive impact on my life. I can now hear everything my daughter is saying and can meet her needs.”

“It is a comfort to know that I can carry on a conversation and really hear what the person is saying.”

She has one simple message for others:

“Don’t wait another day get hearing aids as soon as you can!!! They are truly life changing. The doctors and staff at Hearing and Balance are amazing and will help you every step of the way.”

– Mackenzie

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“I was very impressed with their concern and desire to meet my needs.”

My biggest concern/problem has been hearing aids “plugging up”. Over a period of 25+years I have had about 10 hearing aids, that were worthless. The explanation was I have sweaty ears.

My biggest concern was keeping them open/working. The solution presented by the previous provider was to keep filters in my shirt pocket.

When visiting Hearing and Balance Doctors, I was very impressed with their concern and desire to meet my needs.

Hearing aids have had a positive impact on my life, and I am no longer avoiding communication environments.

I would highly encourage others to make an appointment and visit Hearing and Balance Doctors.

– Russ

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“Get a check-up, I would highly recommend Hearing & Balance!”

Stan’s journey to better hearing began typically with denial as he didn’t want to believe that he had a hearing loss.

Out of curiosity, he decided to visit an audiologist, however, it wasn’t the result he was expecting, which he says, “was kind of a slap in the face of reality.”

His immediate worry was “how much more of a hearing loss will I have”.

While it can be difficult to take the first step, he was very pleased with the service at Hearing and Balance Doctors as the whole team were “very helpful, kind and friendly.”

He would recommend hearing aids to anyone and since having them fitted he has “been able to be more involved in conversations” and doesn’t have to guess what people are saying.

Stan wants others to have the same life-changing moment and says, “Get a check-up, I would highly recommend Hearing & Balance!”

– Stan

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