Hearing & Balance Doctors

Patient Stories

Why Patients Choose To Partner With Hearing & Balance Doctors

⋆⋆⋆⋆⋆

A Thank You Note From Sandy

⋆⋆⋆⋆⋆

“Don’t be ashamed that you need them; this is not just about you, but about everyone around you, especially those you love.”

While Julie spent a lot of her time focusing on her husband’s hearing loss, it wasn’t until she accompanied him on a visit to the clinic that she discovered it wasn’t just him who was struggling.

“I was accompanying my husband because he had an appointment, which was a blessing because the Dr. could tell I needed help as well and immediately helped me, along with helping my husband.”

Like many others, she didn’t recognize the first sings of hearing loss at the beginning, but over time she could recognize the distinct changes in her hearing.

“It was a gradual thing over the past few years. I was frequently having to ask someone to repeat what they said. It was annoying, irritating and becoming more of a big concern.”

Visiting a clinic for the first time can be scary, but Julie was immediately put at ease, adding “They sincerely cared, were very competent professionally and were very, very willing to work with us to find the best solutions for our problems.”

Hearing aids have made a huge impact to her life. When asked to describe her experience, she is lost for words.

“It’s very difficult to describe. These hearing aids quickly became very dear friends! They have completely changed my irritations & sadness at not being able to hear well, to an absolute blessing…and my family is grateful as well. It was hard for them because they were always having to remember to talk LOUD and be asked to repeat…frequently!”

“Don’t be ashamed that you need them; this is not just about you, but about everyone around you, especially those you love. We ‘highly’ recommend Hearing and Balance Doctors because they are an exceptional combination of competent professionals with the umbrella of kindness. They have carefully, patiently and respectfully listened to every question and concern I’ve ever had (and I have certainly had my share) and have always been so attentive to help when it’s been needed. I’m speaking from almost 7 years of experiences with them!”

– Julie

Julie P - patient story
Ken S. - patient story

⋆⋆⋆⋆⋆

“Life is so much better, not only for me but also everyone around me”

“I worked in management and sales in my job. My customers and employees noticed that I had real difficulties in communicating with them and finally realized that it was me not being able to hear and understand what was being said not only the conversations but in meetings and even on the phone!

I was really missing out on what was actually happening so many times. I couldn’t remember people’s names and it was very difficult to do my job or even enjoy my family and friends, all due to my bad hearing!

I had previously tried several different brands and types of hearing aids since the 1980s. My biggest concern was that my hearing even with hearing aids was not really improving enough to help me.

I never realized how much the hearing and balance doctors could change all that with the advanced features and knowledge in equipment that they had!

After I tried the hearing aids with the hard plastic earpieces and the clarity of the sounds was hearing, I was simply amazed!

Hearing aids have made my life better in so many ways, most of all at home and with people as I can actually hear and understand so much more and not having to have everyone repeat or shout every word just for me to be a part or understand what is happening and being said!

Life is so much better, not only for me but also everyone around me!

I would advise anyone that is suffering hearing loss and living through what I went through, to do themselves a huge favor and go to hearing and balance and give the doctors a chance to show them what they showed me!

They have a new life to learn about and everything to gain in so many ways that they have been missing out on for so long!”

– Ken

⋆⋆⋆⋆⋆

“Very nice people that helped me to hear more.”

Becky’s hearing began to affect her day-to-day life as she became “frustrated when trying to teach young children.”

She soon noticed how friendly the team where, commenting that we are “very nice people” that “helped me to hear more.”

– Becky

Becky C. - patient story
Claire K. - patient story

⋆⋆⋆⋆⋆

“Since working with them, I do not expect or require others to repeat what they have said.”

“I’ve always been particular about monitoring my hearing since part of my career was working with the hearing impaired in the public schools. I want to maximize my reception of what is spoken around me and stay connected with others.

“Hearing & Balance Doctors are very professional and knowledgeable.

“Since working with them, I do not expect or require others to repeat what they have said. This can be most annoying when one must repeat “everything” to others.

“Do not waste any time having your hearing checked. You need to stay connected with others.

“Your ears need the stimulation to keep whatever residual hearing you now have. Conversations should be easy and casual, not partially understood and confusing.”

– Claire

⋆⋆⋆⋆⋆

“Don’t hesitate, get checked, and stop suffering!”

Hearing loss is often called the invisible condition. Because of that reason, it takes people a long time to notice the first signs and it is often the friends and family who pick up on it first.

For Ferdinand, his wife was starting to get concerned and she eventually “asked me to get my hearing checked!”

However, his biggest concern was “the cost and wondering how much improvement there would really be.”

Any fears or worries he had soon disappeared as the whole team “were clear and patient and thorough.”

His life changed in many ways, but the biggest difference was to his life, where his “marriage became more loving and enjoyable!”

He has a simple message to others, “Don’t hesitate, get checked, and stop suffering!’

– Ferdinand

Ferdinand E. - patient story
Gerald M. - patient story

⋆⋆⋆⋆⋆

“Dr Leukenga was quite professional and knowledgeable.”

“Many years ago, I knew I was getting hard of hearing. I previously had a hearing aid, so I had no fears about visiting Hearing & Balance Doctors.

“Dr Leukenga was quite professional and knowledgeable. Hearing aids are a must-have. If you need them get them.”

– Gerald

⋆⋆⋆⋆⋆

“knowledgeable, professional and helpful.”

Jean first realized she had a problem “years ago, when I started having tinnitus.”

Her first worry was that she “might not be able to get rid of the tinnitus.” However, she was soon impressed by the staff at Hearing & Balance Doctors who were “knowledgeable, professional and helpful.”

Now, she can “hear better in groups, on the phone and even watching TV.”

She believes that Hearing and Balance Doctors “will definitely help you” and encourages others to take action early.

– Jean

Jean B. - patient story
Jerry B. - patient story

⋆⋆⋆⋆⋆

“I wear them from the moment I get up until I go to sleep … my life would be so much more challenging without them. I believe they are essential for my emotional and mental health, as well as for the relationships that matter to me.”

“I’ve had tinnitus for decades. When getting a hearing test, the doctor had me try on some loaner devices and I was shocked to have my tinnitus reduced. Things have gotten worse since then, but the devices keep improving.

“I was anxious to improve my hearing. I had previously purchased Beltone hearing aids, but they were not keeping up with my hearing loss. My wife had to repeat herself frequently, I listened to the tv at volumes that hurt other people’s ears, even with those devices, and I wanted the best possible sound reinforcement available. Dr. Luekenga was able to provide that…

“Hearing & Balance Doctors were very professional – I was particularly interested in how the large staff interacted with each other to provide the best possible experience.

“Hearing provides richness to life. With my top-of-the-line product music sounds better, I can hear the sounds of being outdoors, and with a remote mic I can listen to tv at a volume that works for me without making others uncomfortable.

“I wear them from the moment I get up until I go to sleep … my life would be so much more challenging without them. I believe they are essential for my emotional and mental health, as well as for the relationships that matter to me.

“There is a qualitative difference in the standard of care offered by H&B versus big box stores … they take the time to listen, to fully understand what’s happening, and to find the best solution.

“And they provide excellent follow-up service in the years that follow a purchase. I recommend them without hesitation.”

– Jerry

⋆⋆⋆⋆⋆

“They acted professional and told me why I need I certain type of hearing aid”

“I was an instructor at the DA TC in Kaysville Utah in heavy-duty diesel mechanics. When my students said, Mr. Allred cannot you hear that squeal? I said no.

“Then I realized my hearing was affecting my ability to work with my students. Therefore, I went looking for a hearing aid to help me in my occupation.

“I was not afraid to go to the hearing doctors. They explained to me what I needed and gave me the choice of what I wanted to do.

“I felt they knew what they were talking about, they acted professional and told me why I needed a certain type of hearing aid.

“They have helped me a great deal. I am able to talk with people and hear what they are saying to me. I do not have to feel embarrassed and say, ” what did you just say to me.”

“I would say go for it. They will not embarrass you. They will give you a chance to make your decision on the type of hearing aid you want and would be the best for you.”

– JJ

JJ A. - patient story
John. - patient story

⋆⋆⋆⋆⋆

“They were professional, knowledgeable and helpful.”

“My hearing loss became apparent after a hearing test which indicated that I was beginning to have some loss at high frequencies.

“I had prior experience with hearing loss as my wife had been a patient for about 5 years.

“They were professional, knowledgeable and helpful. I would highly consider being tested and listen to the advice that is received.”

– John

⋆⋆⋆⋆⋆

“Information is always good, and they will not pressure you into anything you are not prepared to do.”

“I was concerned that I was going for help too soon and would feel foolish or spend money needlessly.

“I thought I would be taken advantage of and would be sold an expensive product that I didn’t really need. However, they listened to me and were very caring.

“I can hear conversations without constantly asking friends or family to repeat or guessing what was said to me. I can understand dialogue when watching TV or attending

“Information is always good, and they will not pressure you into anything you are not prepared to do.”

– Mary

Mary B. - patient story
Merrill R. - patient story

⋆⋆⋆⋆⋆

“Hearing & Balance Doctors have been the most accommodating, compassionate and caring professionals I could ask for. They have been the answer to many questions I have had regarding my well-being. I can’t thank them enough.”

“Several years ago, I punctured my eardrum. I knew at that moment I would have trouble hearing in that ear again.

“I let it slide for several months/years until I realized there could be help somewhere. I was having dizziness and needed answers to my problems, so I made an appointment, after my Medical Dr. referred me, to a hearing specialist. I was diagnosed with an inner ear infection which contributed to my dizziness.

“After weeks of therapy, I purchased hearing aids which alleviated the problem immensely. After about 3 years, I felt a hearing loss in my right ear, and it was happening rapidly.

“I made an appointment with the Hearing & Balance Center where I received excellent attention to my hearing problems. They referred me to the Ear Nose & Throat specialists, where we ran several tests on the bone structure, blood circulation, etc.

“After finding I had lost the hearing in my right ear, I was fitted with a hearing aid in my left ear only.

“Since that time, my hearing is much more tolerable and has been much easier to accept life’s challenges. If I were asked how I feel about my loss of hearing, I would have to say it’s not anything I would wish upon anyone, but, when it happens, please get help as soon as possible.

“Hearing & Balance Doctors have been the most accommodating, compassionate and caring professionals I could ask for. They have been the answer to many questions I have had regarding my well-being. I can’t thank them enough.

“At first, I thought they were only interested in selling me hearing aids. But they seemed to know exactly what was needed for me to improve my hearing and improve my lifestyle to where I was comfortable around crowds, etc.

“They have made it possible for me to hear when I would have missed many conversations, etc.

“Please, go, get tested, and be as thorough as possible in your description of your concerns. Be patient, they will analyze you correctly.”

– Merrill

⋆⋆⋆⋆⋆

“My hearing is back and balanced in both ears.”

Vernon’s one-sided hearing loss affected many aspects of his life and he often found himself turning his head to listening to the other person speak.

He had heard of us through his wife who is a fellow patient, adding “I know she was happy with them.”

After treatment for his hearing loss in one year, he has now achieved what he didn’t think was possible, saying “my hearing is back and balanced in both ears.”

He encourages others to “check them out by visiting.”

– Vernon

Vernon D. - patient story
Merrill R. - patient story

⋆⋆⋆⋆⋆

“Go talk to them.”

Mara believes her hearing loss may have started in her youth.

She recalls, “I missed words to songs on the radio. I struggled in school. As a young adult, I struggled understanding what people said as we were driving.” Mara was left feeling very frustrated. “I missed so much dialogue,” she says.

Eventually, her hearing challenges became too much to cope with. Mara approached Hearing & Balance Doctors with one major concern. “My biggest concern was and still is missing what’s being said in group settings or on the job,” she explains. “I was concerned I could not keep doing my job as a medical receptionist, as hearing through the phone was difficult.”

Mara found lots of reassurance at her first appointment from her audiologist. “I appreciated how he discussed different hearing devices,” she says. “He suggested Bluetooth aids.”

Mara’s hearing is much better now and says her new devices have “helped tremendously.” She encourages others to make an appointment at Hearing & Balance Doctors, saying, “Go talk to them and find out what your hearing help options may be.”

– Mara

⋆⋆⋆⋆⋆

“They are so concerned about me at all times and willing to check and adjust my devices regularly. They are so pleasant to be around”

LuJeane has struggled a lifetime of hearing loss concerns. Over time, she learned to adapt and camouflage herself in certain situations.

“I have had problems hearing since I was very little. I learned to read lips as a defence. I think I missed out on a lot of important words in a conversation that would have been so helpful.

“Once I got my first hearing aid, I was so glad to have a better sound of life. I still rely on reading lips, but not as much.

“As time has progressed my hearing has become poorer, but I still am grateful for what hearing I do have and for those who have helped me continually adjust my hearing instruments to the best advantage.

While it is a big step investing in hearing aids, LuJeane was keen to see how they would help her.

“I had no fears about hearing technology; just curiosity about all the tools available to help me. They work so well.”

When she visited Hearing and Balance Doctors, she was impressed with the thorough process that is involved in a hearing assessment.

“The first thing they did was help me with a balance problem I was having in my head. Once this was solved the hearing corrections helped a great deal.

“Initially I had a hearing aid insert fitted to cut out many sounds I did not need to hear. It was easy to insert. I think that is what I miss most about my current device.

“Currently I am thoroughly enjoying having my hearing aid connected to my cell phone. I am able to hear my calls so very clearly. I wish my whole world were as clear.

While hearing aids have made a huge difference to LuJeane’s life, LuJeane understands that not everyone wants to visit an audiologist and urges others to take action now rather than later.

“I would tell them to see a specialist – especially like Dr Whitaker or Lukenga – who will assess their problems and be able to solve their needs.

“And not put it off. I would tell them that these men are concerned about me at all times and willing to check and adjust my devices regularly. Also, they are so pleasant to be around and seem to feel concerned about me personally.”

– LuJeane

⋆⋆⋆⋆⋆

“It’s life-changing and it opens the world back up”

The moment I first realized that I was struggling to hear was when I was not able to hear my spouse.

Upon visiting Hearing & Balance Doctors, I found them super friendly and knowledgeable, instantly making me feel comfortable.

The difference to my life now that I can hear is “night and day” – I can hear my partner and the television now. My advice to you if you have a hearing challenge would be to definitely see an expert to get tested and get devices if necessary. It’s life-changing and it opens the world back up. I would rate my experience as 10 out of 10.

– Jonathan

⋆⋆⋆⋆⋆

“Just go for it”

While it took Richard a while to discover he had a hearing loss, one of the initial warning signs was “when someone is talking to you and you cannot understand what they are saying without reading their lips.”

He had no preconceived beliefs before visiting Hearing and Balance Doctors, but her only worry was “can they help?”

Upon visiting Hearing and Balance Doctors, soon any worry he had disappeared as his first response was that they were “professional” and “seem to know what they are doing”.

There are many facets of his life which were put on hold as a result of his hearing loss but the main key difference he notes is “the wife doesn’t have to shout at me.”

He encourages anyone else to “just go for it” and would recommend Hearing and Balance Doctors to anyone.

– Richard

⋆⋆⋆⋆⋆

“She was impressed by how “knowledgeable” and “kind” the whole staff were. This left a lasting impression on her and she knew she was in the right place”

Hearing loss affects people in different ways.

While some may notice they can’t engage in conversations like they used to, others may find that they struggle to hear their grandkids speaking to them. For Lynsi, it began to affect her day-to-day life as she was “experiencing a balance issue, feeling dizzy or lightheaded & having difficulty walking a straight line.”

This became an uncomfortable sensation for Lynsi and she was keen to know the answers why she was experiencing these symptoms. While she wasn’t nervous to approach Hearing and Balance Doctors, she was impressed by how “knowledgeable” and “kind” the whole staff were. This left a lasting impression on her and she knew she was in the right place.

When asked what she would say to someone who is concerned about their hearing, she says “The hearing & balance tests can give you a diagnosis but ultimately the results are still devastating.”

– Lynsi

⋆⋆⋆⋆⋆

“The doctors and staff at Hearing and Balance are amazing and will help you every step of the way.”

Mackenzie spent her lifetime saying “pardon” and “what?”, often using excuses to cover up her hearing loss. However, as time went on, it was beginning to affect her day-to-day life and she was missing out on life and, in particular, her daughter.

“My daughter was two years old, and I couldn’t understand what she was saying. Everyone around me knew exactly what she was saying and what she needed.

“It was really frustrating for both of us. lt was heartbreaking that I couldn’t meet her needs because I couldn’t hear/understand what she was saying.”

By this point, her hearing had deteriorated so much, and she was concerned that even with a hearing aid she wouldn’t be able to hear clearly.

Immediately, when she walked through the door at Hearing and Balance Doctors, she felt at ease and thought that we were “very caring and listened to my concerns.”

There have been many ways in which hearing aids have impacted Mackenzie’s life, but most of all it has impacted her relationship with her daughter.

“My hearing aids have had a huge positive impact on my life. I can now hear everything my daughter is saying and can meet her needs.”

“It is a comfort to know that I can carry on a conversation and really hear what the person is saying.”

She has one simple message for others:

“Don’t wait another day get hearing aids as soon as you can!!! They are truly life changing. The doctors and staff at Hearing and Balance are amazing and will help you every step of the way.”

– Mackenzie

⋆⋆⋆⋆⋆

“I was very impressed with their concern and desire to meet my needs.”

My biggest concern/problem has been hearing aids “plugging up”. Over a period of 25+years I have had about 10 hearing aids, that were worthless. The explanation was I have sweaty ears.

My biggest concern was keeping them open/working. The solution presented by the previous provider was to keep filters in my shirt pocket.

When visiting Hearing and Balance Doctors, I was very impressed with their concern and desire to meet my needs.

Hearing aids have had a positive impact on my life, and I am no longer avoiding communication environments.

I would highly encourage others to make an appointment and visit Hearing and Balance Doctors.

– Russ

⋆⋆⋆⋆⋆

“Get a check-up, I would highly recommend Hearing & Balance!”

Stan’s journey to better hearing began typically with denial as he didn’t want to believe that he had a hearing loss.

Out of curiosity, he decided to visit an audiologist, however, it wasn’t the result he was expecting, which he says, “was kind of a slap in the face of reality.”

His immediate worry was “how much more of a hearing loss will I have”.

While it can be difficult to take the first step, he was very pleased with the service at Hearing and Balance Doctors as the whole team were “very helpful, kind and friendly.”

He would recommend hearing aids to anyone and since having them fitted he has “been able to be more involved in conversations” and doesn’t have to guess what people are saying.

Stan wants others to have the same life-changing moment and says, “Get a check-up, I would highly recommend Hearing & Balance!”

– Stan

⋆⋆⋆⋆⋆

“Hearing & Balance Doctors are the best”

“I was having balance problems and I thought it might be my ears.

“I don’t wear hearing aids yet, but my husband does, and it has made our lives much more enjoyable. Hearing & Balance Doctors are the best!

“You won’t be sorry; you will be glad you got tested.”

– Claudia

⋆⋆⋆⋆⋆

“Just go. It’s worth it.”

David Jordan has suffered from a lifetime of hearing loss concerns. From “bursted eardrum” to “ringing in the ear”, overall, he found that hearing loss and damage was his “biggest concern.”

Upon his visit, he found the whole experience to be excellent as there were “friendly and helpful doctors who seemed to really know their stuff.”

He has one final comment – “Just go. It’s worth it.”

– David

⋆⋆⋆⋆⋆

“Impressed with their concern and level of attentiveness.”

While there may have been many signals to Dean’s poor hearing over time, it wasn’t until he noticed he was “missing conversation in a group and not hearing TV audio.”

Like many others, he was skeptical of hearing aids and wondered “would hearing aids really help?”

However, soon after he had a positive impression of Hearing & Balance Doctors and was “impressed with their concern and level of attentiveness.”

– Dean

⋆⋆⋆⋆⋆

“I never realized how recluse I had become because of my hearing loss. I felt people were talking about me. It made me feel bad. I love my hearing aids.”

“My hearing loss came on slow I didn’t realize I lost hearing until I noticed I had tinnitus in my right ear.

“After that, I told my Doctor at the VA and they gave me a hearing test and said yes you have hearing loss. Nothing else came of it.

“I just dealt with it until my Mom passed away. She had good things to say about her hearing Doctor, so my sister set up an appointment for me and I’m so grateful.

“I never realized how recluse I had become because of my hearing loss. I felt people were talking about me. It made me feel bad. I love my hearing aids.”

“There was only one thing that held me back at first. I was afraid of the cost and they worked with me!”

“Hearing aids have improved my life tremendously”

“Do it! Get Tested.”

– Diane

⋆⋆⋆⋆⋆

“Don’t hesitate. It’s worth your time and money.”

“I worked with loud equipment for many years and knew my hearing was being damaged. It got to the point where my health Doctor told me I should see a hearing aid specialist. I did and it has been a big help to my hearing ability.

When he came to Hearing & Balance Doctors, he was treated with the delicate he needed and his hearing changed massively, adding “Don’t hesitate. It’s worth your time and money.”

– Fred

⋆⋆⋆⋆⋆

“Hearing aids have made my life better in all surroundings”

When Gordon first came to terms with his hearing challenges, he was stuck in two minds over “expense compared to being able to hear better.”

While he was concerned about “affording the cost” he was very impressed with the staff and thought that they were “very professional.”

Hearing aids have “made life better in all surroundings” and Gordon believes everyone should get their hearing checked to “have a better life.”

He would rate Hearing and Balance doctors as 10/10.

– Gordon

⋆⋆⋆⋆⋆

“The whole team were very kind and concerned.”

At first Janice was “very scared” and found that eventually she was “unable to communicate.”

She had “no worries or concerns” as she was referred by Dr. Jones. The first thing she noticed was that the whole team were “very kind” and “concerned.”

While Janice was worried at first, he was proud with his choice and recently has referred friends on to Hearing & Balance Doctors, adding “I recently referred my neighbor Trish Walleen to you. I believe that she has an appointment this week in Mesquite.”

– Janice

⋆⋆⋆⋆⋆

“Good in their service, very professional.”

When Janice was first faced with her hearing challenge, she didn’t know what to do. Soon, after she visited Hearing and Balance Doctors, where we helped to discover the root cause of her concerns.

“The first time I went I was told that I was doing well but that I was missing the higher sounds that wouldn’t be missed.”

While it can be at first intimidating visiting a clinic, Janice was impressed with the service and thought that we were “good in their service, very professional.”

– Janice M

⋆⋆⋆⋆⋆

“The professionals at H&B Doctors will treat you with respect and respond to all your questions as they work with you to determine the most appropriate system.”

“I was about 6 years old and had been sick with measles and chickenpox when I realized the severity of my hearing loss.

“I’ve worked with ear doctors and audiologists most of my life, so I had no preconceived fears, but I was very impressed with the service I received and the information I was given.

“I had never been exposed personally to a “hearing system” before.

“They have made it possible to access educational opportunities and to have worked in a variety of jobs during my life.

“When you are fitted with the appropriate hearing system, your world is going to open for you.

“The professionals at H&B Doctors will treat you with respect and respond to all your questions as they work with you to determine the most appropriate system.”

– Louise

⋆⋆⋆⋆⋆

“Dr. Whitaker is wonderful, and I highly recommend him. I feel so comfortable with him and he provides excellent service.”

“Initially, I noticed I had trouble hearing co-workers at meetings. It made my job more difficult, and I felt less effective on my job. Now that I am retired, I greatly appreciate being able to hear when I am socializing.

“My physician recommended Hearing & Balance Doctors. I was concerned about the cost, but the service is so wonderful, and I was able to use my Care Credit account.

“The first thing I noticed was that they are very customer-focused. They spent a lot of time with you, answer all your questions, and the office staff are very polite.

“I cannot imagine not having hearing aids, I would not be able to enjoy all my activities if I was struggling to hear.

“Dr. Whitaker is wonderful, and I highly recommend him. I feel so comfortable with him and he provides excellent service.”

– Marcia

⋆⋆⋆⋆⋆

“It has probably saved my marriage”

“It was kind of a slow process of realizing that I was saying “what” a lot and not hearing conversations as well in group settings.

“What held me back for so long was the notion that hearing aids were big and noticeable sticking out of your ears.”

There was one thing that stood out at Hearing & balance Doctors for Marilyn, which was “the kindness, understanding and patience in explaining the problem and all the options.”

Hearing aids have changed Mariyln’s life in many ways, but the biggest change is the impact it has had on her personal life as it has “probably saved my marriage.”

This is because, overtime “it became a real problem not being able to hear my husband in normal conversation.”

“Absolutely get tested and give them a chance to explain the options.”

– Marilyn

⋆⋆⋆⋆⋆

Give them a chance to see if they can help you. I’m sure they can.”

It was over ten years ago that Mike first came to terms with his hearing challenge.

Just like anyone would, her first thought was “who are they and are they reliable?”

With curiosity in mind, she was pleasantly surprised as the whole team were “very friendly and seemed concerned and willing to help.”

Now, he sees us as a valuable partner and even goes as far to say, “without them I’d be lost and not able to effectively communicate.”

While a lot of people are often stubborn to do take action, Mike has one message for others in his position, “Give them a chance to see if they can help you. I’m sure they can.”

– Mike

⋆⋆⋆⋆⋆

“The doctors are very thorough; they took their time to answer all of my questions. They are very patient and friendly.”

“I was constantly asking friends to repeat themselves over time.

“The doctors are very thorough; they took their time to answer all of my questions. They are very patient and friendly.”

“I can now hear conversations and the TV clearly now.

“Don’t wait any longer. It is well worth your time and money.”

– Nicole

⋆⋆⋆⋆⋆

“They are exceptionally well-trained and offer only the most up to date methods.”

“I have always had my hearing checked regularly. But when Dr. Lukenga matched hearing aids to my minimal loss at that time it was indeed a moment of surprise and realization over the sharpness and “detail” I had grown accustomed to…

“I am the granddaughter of a State Superintendent at a School for the Deaf, and my mother and her sisters were raised in that environment and became leaders in the field of deaf education. I have always watched for signs of decline in my hearing.

“The first thing I noticed about Hearing & Balance Doctors was that they are exceptionally well-trained and offer only the most up to date testing methods, AI assisted programming and best appliances for their patients.

“I also noticed that the help, compassion and skill of all of the H&B professionals is unequalled.

“Hearing aids have changed my life by sharpening and clarifying speech mostly. The devices contain great features which work with my ears and my lifestyle.

“If I had one thing to say to someone in my position, I’d give them the telephone number and tell them to call for a hearing test done correctly.”

– Priscilla

⋆⋆⋆⋆⋆

“They were interested in my problem”

“I am 92 years old, and I realized about 20 years ago that I was having a problem hearing conversation when in large groups with a lot of background noise.

“When I visited Hearing & Balance Doctors, I was impressed as they were interested my problem.”

Ronald has one simple message for others in his position, “Go.”

– Ronald

⋆⋆⋆⋆⋆

“The staff at Hearing & Balance Doctors were very knowledgeable and professional.”

“I initially didn`t like the idea of hearing aids, I put it off for a long time but then realized that I really needed them.

“The staff at Hearing & Balance Doctors were very knowledgeable and professional.

“Hearing aids are now allowing me to hear more of the things that I didn`t even realize that I was not hearing. I would recommend that you go to Hearing and Balance for an evaluation.”

– Steven

⋆⋆⋆⋆⋆

“I feel more confident hearing instructions and instructions”

Suzanne remembers the first moment she recognized she needed to do something about her hearing as she recalls, “couldn’t hear clearly.”

Often, it takes people a while to do something about their hearing. However, when Suzanne came to Hearing & Balance Doctors she noticed how “understanding” and “thorough” we were.

Looking back on how hearing aids have changed her life she “feels more confident hearing instructions and conversations” and “would recommend” us to anyone.

– Suzanne

⋆⋆⋆⋆⋆

“My conversations are better”

Although James was aware of his hearing loss, he put off treatment because he was skeptical if hearing aids would help him.

Recalling the early days of his hearing challenges, James says, “I slowly began to realize that I was not understanding speech as well as before, especially my wife’s conversations. It was discouraging, but I ignored it for a long time thinking that there was no help for it.”

At that time, his views on hearing aids were quite negative based on word of mouth. “I had heard negative comments about hearing aids and I know a few people who have them and don’t wear them. I was initially not inclined to get help,” says James. “I was not convinced that hearing aids were actually effective. I thought that some products were a scam.”

Prior to coming to Hearing & Balance Doctors, James had already visited another audiologist. That encounter was not very successful. He explains, “I had previously visited an audiologist in another state who fitted me with aids and charged a lot of money. They were not effective and mostly sat in a drawer.”

However, as James’s hearing continued to decline, he decided to seek help once again. This time, James discovered how effective and life changing hearing healthcare can be.
“Hearing & Balance Doctors completely changed my mind about the technology and potential effectiveness of modern hearing aids,” says James. “At Hearing & Balance Doctors, I was favorably impressed by the test, the detailed explanations, the professionalism of Dr. Lukenga and his staff.”

James’s new hearing aids are a huge success. “I wear my new aids consistently and they have improved my ability to understand speech. My conversations are better,” he says. “My wife notices immediately when she talks to me and I haven’t put them on in the morning. They have improved my life.”

Now a believer in hearing healthcare, James has no hesitation in encouraging others to make an appointment. “Anyone who suspects hearing problems should consult with Hearing & Balance Doctors. There is no initial commitment, so give them a try. They may really be able to help,” he states. “They have always been immediately helpful when I have had a question, needed adjustment, or anything.”

– James Kinzie

Request a Callback

With so many myths and misconceptions about hearing and balance, it can be confusing to know what to do and who to trust.

That’s why our team of award-winning doctors is here to help.

Simply complete this form and when available, a member of our team will call you for a friendly no-obligation conversation to answer your questions and discuss any challenges that you or a loved one may be having.

There is no such thing as a silly question; the only silly thing is not asking.

Don’t want to wait? Then why not call us at your nearest office